Customer Service

To speak to Customer Services, please call +44 (0)113 2056020 or email sales@lonestarlwd.com

Our aim is to provide a quotation within 24 hours. However, on occasion this may take a little longer depending upon the complexity of the component or the availability of the raw material. But please be assured that we will always endeavour to keep you up-to-date with the progress of your enquiry.

Customer Service Team

It is well known throughout the engineering industry that Lone Star LWD manufactures the highest quality precision machined components for the oil, gas and defence industries.
Our production engineers, the highly trained staff in our quality department and our team of fully trained inspectors ensure that components and assemblies manufactured and created by Lone Star LWD arrive at your facility defect free and on-time, more of the time compared to that of all our competitors. However, we also have a team of people within our facility that play an incredibly important role in responding to all our customers enquiries - our Customer Services Team.

Our Customer Services Team will be able to help you with all aspects of your enquiry from your initial request for prices and lead-times, right through to handling enquiries about existing orders, certification packages and shipping details.

Confidence and Peace of Mind

To ensure that we are able to provide you with as accurate information as possible when discussing your requirements in detail, we only employ fully skilled engineers within our Customer Services Team, which includes our Sales and Estimating personnel.
Consequently, you can feel comfortable and confident that you will be quoted a price that reflects the level of quality and service you will receive when you place a purchase order with Lone Star LWD.

Lone Star LWD business systems are managed by Epicor Vantage ERP software.

Unit 2
Airedale Industrial Estate
Kitson Road, Leeds
LS10 1NT, UK
Tel: +44 (0)113 205 6020
Fax:+44 (0)113 205 6058
sales@lonestarlwd.com
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