
To speak to Customer Services, please call +44 (0)113 2056020 or email sales@lonestarlwd.com
Our aim is to provide a quotation within 24 hours. However, on occasion this may take a little longer depending upon the complexity of the component or the availability of the raw material. But please be assured that we will always endeavour to keep you up-to-date with the progress of your enquiry.
It is well known throughout the engineering industry that Lone Star LWD
manufactures the highest quality precision machined components for the
oil, gas and defence industries.
Our production engineers, the highly
trained staff in our quality department and our team of fully trained
inspectors ensure that components and assemblies manufactured and
created by Lone Star LWD arrive at your facility defect free and
on-time, more of the time compared to that of all our competitors.
However, we also have a team of people within our facility that play an
incredibly important role in responding to all our customers enquiries -
our Customer Services Team.
Our Customer Services Team will be able to help you with all aspects of your enquiry from your initial request for prices and lead-times, right through to handling enquiries about existing orders, certification packages and shipping details.
To ensure that we are able to provide you with as accurate information as
possible when discussing your requirements in detail, we only employ
fully skilled engineers within our Customer Services Team, which
includes our Sales and Estimating personnel.
Consequently, you can feel
comfortable and confident that you will be quoted a price that reflects
the level of quality and service you will receive when you place a
purchase order with Lone Star LWD.
Lone Star LWD business systems are managed by Epicor Vantage ERP software.